Advertising fraud (little green postcard)

Did you receive a little green postcard today (I did)? Does it say to call to schedule pickup? There is no package waiting for you, just a scam. I recommend to anyone who reads this, that they should file a BBB complaint, and a report to either the FTC or your state attorney general.

Here is the deal with that scam…..  they sell vacation packages and vouchers. Please read this wonderful BBB report on the real company responsible for it all:

 

This Business is not BBB Accredited

CDA Consulting LLC

(888) 501-1505  11229 Highway 64 E, Tyler, TX 75707-3442

Additional Phone Numbers

  • (903) 780-6510
  • (877) 818-2492
  • (877) 623-1611
  • (855) 796-5672

 

 

On a scale of A+ to F, the BBB gave CDA consulting an: F

BBB Accreditation

CDA Consulting LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

 

Factors that lowered CDA Consulting LLC’s rating include:

  • Length of time business has been operating.
  • 89 complaints filed against business
  • Failure to respond to 62 complaints filed against business.
  • 10 serious complaints filed against business.
  • Overall complaint history with BBB.
  • BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula’s smallest size classification.
  • BBB does not have sufficient background information on this business.

Customer Complaints Summary

89 complaints closed with BBB in last 3 years | 25 closed in last 12 months

Complaint Type Total Closed Complaints
Advertising / Sales Issues 78
Billing / Collection Issues 1
Delivery Issues 8
Problems with Product / Service 2
Guarantee / Warranty Issues 0
Total Closed Complaints 89

Additional Complaint Information

This company sends postcards under various names requesting that consumers: “Please call to schedule pickup.” Consumers allege the card implies that they have missed the delivery of a package and must call a toll free number or a 903 area code number to schedule a package delivery. Consumers claim it is an attempt to sell them a vacation package.

In September, 2010, Ms Smith contacted BBB stating that CDA Consulting (also known as Express Package Delivery) does not ask for a fee nor do their marketing people ask for credit card numbers.


·         Government Actions

BBB knows of no significant government actions involving CDA Consulting LLC.

What government actions does BBB report on?

·         Advertising Review

BBB has nothing to report concerning CDA Consulting LLC’s advertising at this time.

What is BBB Advertising Review?

Additional Information


As of September 2010, the company states “…The gifts offered are in the form of rebate programs. They spend a certain amount at the places we (CDA) suggest each month, send in a copy of their receipts and we send them back a certain amount until the amount has been satisfied, this is for retail rebates, gasoline rebates or dining rebates. Each month they spend $300.00 for, gas, food, clothes, or whatever they chose, one store or a combination, as long as it is on the list ( a store on the CDA list). They do this for 12 months. Each month they send us copies of these receipts (from companies on the CDA list totaling $300) and we reimburse $25.00 per month until they have received a total of $300.00. They have to do this every month or it cancels the program.”

In September, 2010, Mona Smith, Office Manager notified BBB that this company was purchased by Shawna Paslay from the previous owner Teresa Dudley on October 14, 2009. The current owner purchased the corporate name, phone number and other assets of the former CDA Consulting, LLC, but not the liabilities of the company, and have claimed no responsibility for providing refunds owed by the previous owners.

BBB file opened: 10/14/2009

Type of Entity

Limited Liability Corporation

Business Management

Shawna Paslay the owner of CDA Consulting LLC aka Express Package Delivery was previously the Registered Agent for CDA Consulting LLC owned by Teresa Dudley. Mona Smith, Office Manager, for CDA Consulting LLC was previously the Office Manager for Teresa Dudley’s company CDA Consulting LLC. The company owned by Teresa Dudley went out of business with a “F” rating due to unanswered compliants. Teresa Dudley’s company was known under a number of different names in marketing its various campaigns.

Contact Information

Primary Contact: Ms Shawna Paslay (Owner)Complaint Contact: Ms Mona Smith (Office Manager)

Business Category

Vacation Certificates & Vouchers

Products & Services

September 2010, CDA Consulting notified BBB that it is mailing postcards offering gifts for calling their office.

When consumers call, the CDA will attempt to set an appointment for the consumer to attend a presentation where sales representatives from companies offering vacation opportunities will encourage them to purchase a vacation package.

Please see “Other Information” for more detail on the CDA gift offers.

Alternate Business Names

Apex Services – Combined Package Service – Express Package Delivery – Package Services – Summit Package Service

Industry Tips

BBB Warns of Deceptive Travel-Related Promotions
More Vacation Get-Aways Now Require a Passport
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel

More info found on another website:

Business Contact and Profile for CDA Consulting, LLC
Name:    CDA Consulting, LLC
Phone:    (888) 501-1505
Address:    PO Box 820
Whitehouse, TX 75791-0820
Principal:    Ms Teresa Dudley, Owner
Customer Contact:    Mrs. Mona Smith, HR / Payroll Administrator – (903) 565-6088
File Open Date:    July 2004
Type of Business:    Vacation Certificates & Vouchers, Marketing Programs & Services, Services – General, Telemarketing Services, Travel Clubs, Vacation Time Share
Additional DBA Names:    J Marketing & Research
Express Package Delivery
Call Center Solutions, LLC
Executive Incentives
Department of Disbursement
Department of Distribution Division of Acquisition
Current Occupant – CDA
Certified Delivery Association
E.P.D.
Leslie Fashenberg

 

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